How It Works?

Commission Deduction Process:

• After a customer completes a payment, the platform commission is automatically deducted from the total amount.
• The remaining balance is converted into USDT and credited to the merchant’s wallet within the platform.

Self-Reception Feature:

• If the Self-Reception feature is enabled, the payment is sent directly to the merchant’s external wallet address instead of being credited to their platform wallet.
• In this case, the platform commission is deducted from the merchant’s credit balance within the platform.

Insufficient Credit Balance:

If the merchant’s credit balance is insufficient to cover the platform commission, the system will handle it as follows:

• For the next invoice generated, the customer will see the platform’s wallet address instead of the merchant’s wallet address.
• Once the customer completes the payment, The platform commission is deducted from the payment then The remaining balance is converted into USDT and credited to the merchant’s platform wallet.
• This ensures that the merchant has enough credit in their platform wallet to cover future commissions.

Why This Matters:

• This process ensures that platform commissions are always covered, even if the merchant’s credit balance runs out.
• It also guarantees that merchants can continue issuing invoices and receiving payments without interruption.

How to Avoid Interruptions:

• To prevent the system from switching to the platform’s wallet address, merchants should ensure their credit balance is sufficient to cover commissions.
• You can top up your credit balance at any time by navigating to the Balance section in your dashboard.

Transparency and Control:

• Merchants can always monitor their credit balance, transaction history, and commission details in their dashboard.
• Notifications are sent when the credit balance is low, giving merchants ample time to take action.

By understanding this process, merchants can effectively manage their credit balance and ensure a seamless payment experience for their customers. If you have any questions or need further assistance, please refer to our Tutorials section or contact our support team.